At Power Yard Zone (“we”, “us”, or “our”), we are committed to protecting the privacy and security of our professional customers’ information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website poweryardzone.com or make purchases of our commercial-grade outdoor equipment.

Professional Note: As suppliers of high-value professional equipment to landscapers, arborists, and serious homeowners, we implement enterprise-grade security measures appropriate for commercial transactions.

1. Information We Collect

We collect information necessary to process your orders and provide professional service:

  • Personal Identification: Name, company name, email address, phone number, shipping/billing address
  • Payment Information: Credit/debit card details (processed securely via our PCI-compliant gateway), PayPal information (processed by PayPal)
  • Commercial Details: VAT numbers, business registration information (for commercial accounts)
  • Technical Data: IP address, browser type, device information, pages visited (for security and analytics)
  • Communication Records: Correspondence with our team regarding orders or technical support

2. How We Use Your Information

We use your data exclusively for professional purposes:

  • To process and fulfill orders for our commercial outdoor equipment
  • To provide customer support for professional-grade products
  • To manage commercial accounts and net-30 payment terms
  • To prevent fraud and ensure transaction security
  • To improve our website and product offerings for professional users
  • To comply with legal obligations (e.g., tax, warranty claims)

We never use your information for unrelated marketing without explicit consent.

3. Data Sharing and Disclosure

We maintain strict confidentiality of professional client information:

  • Service Providers: We share only necessary information with:
    • Payment processors (Stripe, PayPal) for transaction completion
    • Shipping carriers (DHL, FedEx) for equipment delivery
    • IT security providers for system protection
  • Legal Requirements: We may disclose information when required by law or to protect our rights
  • Business Transfers: In case of merger or acquisition, customer data would be transferred under confidentiality agreements

We never sell professional customer data to third parties.

4. Data Storage and Security

We implement commercial-grade security measures appropriate for high-value equipment transactions:

  • 256-bit SSL encryption for all data transmissions
  • PCI DSS compliance for payment processing
  • Secure servers with restricted access
  • Regular security audits and penetration testing
  • Data retention only as long as necessary for professional service or legal requirements

While we implement robust security, no system is 100% secure. We recommend professional customers use secure networks when accessing our site.

5. Your Rights

As a professional customer, you have rights regarding your data:

  • Access: Request copies of your personal data
  • Correction: Update inaccurate or incomplete information
  • Deletion: Request erasure of personal data (subject to legal requirements)
  • Restriction: Limit how we use your data
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain processing activities

To exercise these rights, contact our Data Protection Officer at [email protected].

6. Cookies and Tracking Technologies

Our website uses essential and analytical cookies:

  • Strictly Necessary: Session cookies for shopping cart and checkout functionality
  • Performance: Google Analytics to understand professional user behavior (anonymized data)
  • Security: Cookies to detect and prevent fraudulent activity

You can manage cookie preferences through your browser settings. Disabling cookies may affect checkout functionality.

7. International Data Transfers

As we serve professional customers globally (excluding certain Asian and remote regions), data may be transferred outside the UK/EEA. We ensure all transfers comply with GDPR requirements through:

  • Standard Contractual Clauses
  • Data protection agreements with third parties

8. Changes to This Policy

We may update this policy to reflect changes in our professional services or legal requirements. Significant changes will be communicated to commercial account holders.

9. Contact Us

For privacy-related inquiries or to exercise your rights:

Data Protection Officer
Power Yard Zone
94 Green Park Rd, Bath, BA7W 8JA, UK
Email: [email protected]
Phone: +44 [XXXX] XXX XXX

Professional Assurance: Your trust is essential to our business relationship. We treat your data with the same professionalism we apply to our commercial-grade outdoor equipment.